Good questions. Clear answers.

The service-call fee is $85. Any proposed repair and its price are discussed separately before you approve the work. Do not assume the service-call fee is waived or credited toward a repair; ask us to confirm the applicable terms before your visit.

Submitting the form sends a service request. Your appointment is confirmed only after our team reviews the address, appliance and availability and contacts you with the agreed details.

Yes. Include your preferred date and time window, including today if needed. We will check the schedule and confirm the options. A requested time is not guaranteed, and parts or follow-up work may require another visit.

Warranty coverage depends on the specific work and parts. Ask for the applicable written terms, including coverage, duration and exclusions, before approving the repair. We do not advertise a single warranty period for every job.

Tell us the brand and model so we can confirm service suitability. Eco Appliance Hub is an independent repair business. References to appliance brands identify the equipment and do not imply manufacturer authorization, endorsement or affiliation.

It helps us review the appliance, but you can submit a request without it. Include the number if its label is easy to reach. Do not move or dismantle an appliance just to find the label.

Contact us before the visit to confirm accepted payment methods, when payment is due and any applicable charges. This website does not collect card details or take payment when you submit a service request.

Provide access to the property and appliance, and tell us about gates, parking, stairs, building rules or elevator bookings. A person authorized to discuss and approve the work should be available. Keep the appliance assembled and mention any apparent safety concern in advance.